Trust & Security
This page is the public data-flow summary for MemStrata 0.7.x. Indexes and source processing run on your device by default. Account services, optional connectors, website analytics, and any host or cloud model you connect can send data off the device.
Conversational does not ship an answering model. You connect your own AI. If that model is a cloud model, the question and the selected passages go to that provider. If you need a field-level packet list for a specific install, email support@memstrata.dev.
What stays on the device by default
Section titled “What stays on the device by default”- Imported chats, notes, documents, and local indexes
- Local answering-model inference when you run a local model
- Local telemetry files used for Coder savings measurement
- Provider keys stored in the operating-system credential vault
What can leave the device
Section titled “What can leave the device”| Flow | What may be sent | When | Control |
|---|---|---|---|
| Account, OAuth, entitlements, device registration | Identity and device-bound entitlement fields | Sign-in or refresh | Required for activation and paid access |
| Licensing | Entitlement check to MemStrata hosted services | Startup and refresh | Required for trial and paid products |
| The AI you connect | The question and the selected evidence passages for that request | You send a question to a cloud model | A model running on your computer does not send that question to a cloud provider |
| Optional connectors and MemStrata-managed email | Minimized message and recipient | You enable delivery | Leave connectors off |
| Website analytics | Page URL and necessary request metadata via Plausible | Visiting memstrata.dev | See Subprocessors |
A local-reader user still has account and licensing calls. A cloud-reader user should assume the current question and the selected passages leave the device for that provider.
Product notes
Section titled “Product notes”- Conversational. Local index. You connect your own AI. Optional visual retrieval selects pages and does not write the answer.
- Coder. Local repository indexes. Selected context can go to the coding tool or model you connect.
- Structured. Core answers are local. Optional watches use confirmed connectors only.
- Governance. Observations stay local unless you configure email, Slack, webhook, or archive delivery.
See the table on product pages and Security Policy.
Trial, cancellation, and refunds
Section titled “Trial, cancellation, and refunds”Public products include a 180-day trial after activation. There is no subscription during the trial. Reinstalling does not restart it. Model-provider charges, if any, are separate.
There is no automatic end-of-cycle credit note on current marketing offers. The Coder Savings Guarantee applies only when it is shown and accepted at direct Stripe checkout. Full terms: Returns, Refunds, Trials and Cancellation.
Contact
Section titled “Contact”Security: security@memstrata.dev. Support: support@memstrata.dev. Privacy requests: privacy@memstrata.dev.