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Terms of Service

Effective date: 2025-01-01
Last updated: 2025-01-01

These Terms of Service (“Terms”) govern your use of MemStrata software and services (“Service”) provided by MemStrata (“we,” “us,” or “our”). By installing or using MemStrata, you agree to these Terms.

1. The service

Section titled “1. The service”

MemStrata provides a local context layer for AI coding tools, including:

  • The MemStrata CLI and harness binary
  • Browser extensions for supported AI chat interfaces
  • IDE extensions for VS Code and JetBrains
  • A local dashboard for viewing telemetry and savings
  • A license verification service hosted at memstrata.dev/lic

The MIT-licensed core components are separately governed by the MIT License. These Terms apply to the commercial Pro and Pro+ tiers and the license verification service.

2. Accounts and subscriptions

Section titled “2. Accounts and subscriptions”

Free tier: No account required. The MIT core operates without a license key.

Pro and Pro+ tiers: Require a valid subscription managed through Stripe. Your subscription begins when you enter a payment method. During the 60-day trial, no charge is made. After the trial, you are billed at the rate for your selected tier.

You may cancel at any time through the Stripe Customer Portal. Cancellation takes effect at the end of the current billing cycle.

3. Money-back guarantee

Section titled “3. Money-back guarantee”

If your measured dollar savings (as computed by the local MemStrata dashboard from your session data) are less than your subscription cost in any billing cycle, we will credit the difference to your next invoice automatically via Stripe. No claim is required.

The guarantee applies only to cycles where MemStrata was active for at least 7 days. Full terms are at /legal/money-back-policy.

4. License grant

Section titled “4. License grant”

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to:

  • Install and use the MemStrata software on machines you own or control
  • Use the service for your personal or internal business coding work

You may not:

  • Sublicense, sell, or redistribute the commercial Pro or Pro+ binaries
  • Reverse-engineer the license verification service
  • Use the service to build a competing product that incorporates our proprietary algorithms

The MIT core (memstrata-core on GitHub) carries separate, permissive MIT License terms.

5. Data and privacy

Section titled “5. Data and privacy”

We collect and process data as described in our Privacy Policy. The short version: your code, prompts, and AI responses stay on your machine. The only data we receive is a signed license JWT and (optionally, opt-out) anonymous capture failure events.

6. Acceptable use

Section titled “6. Acceptable use”

You agree not to:

  • Use MemStrata to intercept communications you are not authorized to access
  • Circumvent, disable, or tamper with the license verification system
  • Use the service in a manner that violates applicable law

7. Service availability

Section titled “7. Service availability”

The MemStrata harness, dashboard, and AI tool integrations run locally and do not depend on our servers for operation. The license server (memstrata.dev/lic) is used for subscription verification. If the license server is unavailable, MemStrata operates in a grace period mode for up to 72 hours before reverting to free-tier functionality.

We target 99.9% uptime for the license server. Current status: status.memstrata.dev

8. Termination

Section titled “8. Termination”

Either party may terminate for any reason. We will provide 30 days notice before terminating a paid subscription except in cases of abuse or non-payment. You may terminate immediately by cancelling in the Stripe Customer Portal.

Upon termination, your local data remains on your machine and is yours. We delete any server-side data within 30 days.

9. Disclaimers

Section titled “9. Disclaimers”

THE SERVICE IS PROVIDED “AS IS.” WE MAKE NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SAVINGS METRICS WILL ACHIEVE ANY PARTICULAR RESULT. THE MONEY-BACK GUARANTEE IS A CONTRACTUAL CREDIT OBLIGATION, NOT A WARRANTY OF OUTCOME.

10. Limitation of liability

Section titled “10. Limitation of liability”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Changes to these Terms

Section titled “11. Changes to these Terms”

We will notify you of material changes by email (to the address on your Stripe account) and by updating the “Last updated” date above. Continued use of the service after 30 days following notice constitutes acceptance.

12. Contact

Section titled “12. Contact”

Legal questions: legal@memstrata.dev
Security issues: security@memstrata.dev